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Peonix

Troubleshooting

Almost every message in the app has a simple fix. Start with the Home page: Setup and “All checks” usually name the cause right away.

Updated October 17, 2026

Account and starting

SymptomWhat to do
Start is disabledThe line under the button says why: not signed in, no subscription or statistics consent, an old version, no connection to the server
the code email didn’t arriveWait a minute or two and check your spam folder; you can request the code again
“subscription: …” in the journalAnother computer took over, or the subscription ended — check your account on the website
Windows: “Unknown publisher”“More info” → “Run anyway”: the installer isn’t signed yet

Addon and screen

SymptomWhat to do
“colors distorted”Reset WoW gamma and brightness, turn off HDR and colorblind filters
“addon block not found”The addon is disabled, the UI is hidden (Alt+Z) or the window corner is covered
“old version”“Install the addon” in Setup, then /reload
FPS below 20Raise “Max Background FPS” in graphics settings
the game didn’t shrink beside the columnSwitch the display mode to Windowed: Esc → Options → Graphics
“Waiting for game data…”Give it a couple of seconds: the line under Start says what’s missing

Flying and mounts

SymptomWhat to do
mount won’t summonThe mount key must summon a flying mount from an action bar
bind Skyward Ascent, Surge Forward and Pitch DownSkyriding needs three keys (usually 4, 2 and Delete) — or pick Steady Flight
“can’t land”Land the character yourself and send us the log from the logs folder

Gathering

SymptomWhat to do
“Node icons: not learned”Gathering tab: pick a node type and click its icon on the minimap snapshot
“the bot can’t see the minimap”Move windows so the minimap is fully visible
false frames or nodes without framesRaise or lower the recognition confidence; 85–90% works best

Rotation

SymptomWhat to do
the rotation doesn’t pressThe status card on the Rotation tab names the reason: paused, chat, mounted, no target
the bot only uses Attack, not the bookStand out of combat for a minute without starting the bot so the addon can name your buttons
it fights as if there’s one targetTurn on enemy nameplates (V): the bot counts nearby enemies by them
the rotation interrupts your own castsIncrease “Quiet after your key” or press F11 to pause

Still stuck? Contact support and attach the latest log from the logs folder.